Tideglass Support
Is Tideglass free?
Yes. It has ads and optional purchases. You can finish every level without paying.
Does it work offline?
Yes. Ads and purchases need a connection, but the game itself plays offline.
How do reactions work?
Place Fire next to Ice and both melt. Place Water next to Spark and the Spark wipes its whole row, which also counts as a line clear.
How do I tilt the board?
Swipe on the board. Each tilt uses a charge, and you earn charges by clearing (up to 3).
How do I get Tide Chests?
First-clear every 5th level, complete all Daily Missions, claim Day 7 of the Daily Rewards calendar, reach Milestones, or buy them in the Shop.
What are the chest odds?
Common 60%, Rare 30%, Epic 9%, Legendary 1%. Every 10th chest is Epic or better, and a Legendary is guaranteed within 40 chests. You never get duplicate epics or legendaries.
How do I get the Loyal Tide skin?
Claim your Daily Reward on 30 days. The days do not need to be in a row.
I'm stuck on a level.
Use power-ups, watch an ad to continue, or skip the level from the fail screen.
How do I remove ads?
Buy Remove Ads in Shop › Premium. It removes full-screen ads; optional reward ads stay available if you want the rewards.
I reinstalled and my purchases are gone.
Open Shop › Premium › Restore Purchases. Remove Ads and the Starter Bundle restore automatically.
Did I lose my progress?
Progress is saved on your device. Uninstalling or clearing app data erases it, as there is no cloud save yet.
How do I stop notifications?
Settings › Daily Reminders, or your phone's notification settings.
How do I change my ad privacy choices?
Settings › Privacy & Ad Choices.
Send us a message
Tip: Settings › Send feedback in the game adds your phone and version details for us.